FAQs

  • Unlike traditional medical tourism agencies, Aestera is an independent consulting service. We do not take commissions from doctors or clinics, ensuring unbiased, expert-driven recommendations tailored solely to your needs. Our focus is on transparency, quality, and ethical guidance rather than sales-driven referrals.

  • Our consultation process is designed to be seamless and fully transparent:
    Step 1: Initial Inquiry – Contact us and receive an overview of our services.
    Step 2: Preliminary Consultation – A brief, complimentary call to discuss your goals.
    Step 3: Service Agreement & First Payment – A 50% deposit secures your detailed consultation.
    Step 4: Expert Matching & Planning – We match you with top specialists and assist with coordination.
    Step 5: Treatment Confirmation & Final Payment – The remaining 50% is due once your procedure is scheduled.
    Step 6: Ongoing Support – We provide follow-up assistance throughout your journey.

  • Our payment structure ensures clarity and commitment:

    • 50% of the consulting fee is due before the detailed consultation session.

    • 50% of the consulting fee is due after we schedule your treatment with the expert.

    This two-part payment model allows us to provide a dedicated and personalized experience while ensuring a smooth planning process.

  • We rigorously vet all specialists based on their credentials, experience, patient outcomes, and ethical standards. Our network includes internationally recognized experts in longevity-focused health, dental wellness, and aesthetic rejuvenation. We only recommend specialists who meet the highest medical and ethical standards.

  • No. Aestera operates 100% independently, meaning we do not take commissions from any doctors, clinics, or service providers. This ensures that our recommendations are completely unbiased and based solely on what is best for you.

  • Yes! While our primary focus is expert medical guidance, we offer curated travel coordination as an additional service. We can assist with:

    • Luxury accommodations & concierge services

    • Seamless travel planning (airport transfers, VIP assistance, etc.)

    • Wellness and cultural experiences tailored to your trip

  • Aestera focuses on longevity-driven healthcare, with expertise in:
    Preventive Health – Advanced diagnostics, longevity-focused screenings, and personalized health plans.
    Dental Wellness – Cosmetic dentistry, implants, and restorative treatments with top specialists.
    Aesthetic Rejuvenation – Hair restoration, non-invasive facial enhancements, and regenerative treatments.

  • Our goal is to empower you with expert knowledge so you can make an informed decision. If, after the detailed consultation, you decide not to proceed with treatment, you are under no obligation. However, the initial consultation fee is non-refundable, as it covers our expert time and recommendations.

  • The timeline depends on the complexity of your needs and the availability of specialists. Generally:

    • The initial consultation is scheduled within a few days.

    • The expert matching process takes 1-2 weeks, depending on the treatment type.

    • The scheduling of procedures depends on the doctor’s availability but is typically arranged within a few weeks to a month.

  • Simply book a consultation through our website, or send us a contact request and we’ll guide you through every step of the process.